Privacy Policy

1. Introduction

We respect your privacy and are committed to handling your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. What We Collect

We collect information directly, from your use of the Platform, and from trusted third-party sources you authorise. We collect only what's necessary and reasonably expected for education, support, payment, analytics, and compliance purposes.

3. How We Use Your Information

Your information may be used to:

• Provide, improve, and personalise our services.
• Manage your account and communications.
• Process payments and subscriptions.
• Send updates, marketing (with your consent), and administrative notices.
• Comply with legal, safety, and regulatory requirements (e.g., eSafety, online safety laws).

We use direct, implied, or opt-in consent for marketing, in line with the Spam Act 2003.

4. Disclosure & Cross-border Transfers

We may disclose your data to:

• Service providers (e.g., hosting, analytics, payment processors).
• Regulatory bodies, law enforcement, or courts if required.
• Child protection authorities or eSafety bodies for safeguarding.

Some service providers are overseas. We ensure contractual protections per APP 8 and cross-border transfer obligations.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Maintain sessions and login status.
• Analyse usage, improve performance, personalise content, and for security and anti-fraud.
• Support third-party analytics tools like Google Analytics.

Our cookie and tracking practices are disclosed and consented to per standard Australian policy and, where relevant, international rules.

6. Security of Your Information

We employ technical and organisational measures to protect your data from unauthorised access, misuse, alteration, or loss, including encryption, secure servers, regular backups, and staff training.

In case of a data breach likely to cause serious harm, we will notify affected individuals and the OAIC as required under breach notification laws.

7. Access & Correction

You have the right to:

• Request access to your personal information.
• Request corrections if information is inaccurate, out-of-date, incomplete, or misleading.

Submit requests via info@cyberunicorns.com.au— we'll respond within 30 days per APP 12–13.

8. Anonymity & Pseudonymity

Where practicable, you may choose to deal with us anonymously or under a pseudonym, provided it does not impact your access to services.

9. Retention, Deletion, and Disposal

We retain your personal information as required for legal obligations, dispute resolution, or necessary legitimate purposes. Once no longer needed, we securely delete or anonymise the data.

10. Children's Data & Online Safety

If you're under 18, you must have parental or guardian consent to use the Platform. We apply age-appropriate safety measures and comply with eSafety and Basic Online Safety Expectations (BOSE). Any concerns regarding child safety can be addressed via our support channels.

11. Direct Marketing

We only send marketing communications with your free, informed consent. Every marketing email/SMS includes a clear unsubscribe link to stop further messages.

12. Changes to This Policy

We may update this Policy to stay compliant with legal or operational changes. The effective date at the top will reflect any revisions.

Continued use after changes means you accept the updated Policy.

13. How to Contact Us

For data requests or privacy concerns, contact:

• Email: info@cyberunicorns.com.au
• Address: PO Box 959, Caboolture QLD 4510 Australia

We aim to respond promptly and fairly.

14. OAIC Resources & Disputes

If unsatisfied with our response, you may lodge a complaint with us, and if unresolved, contact the Office of the Australian Information Commissioner (OAIC).

Visit oaic.gov.au for more information.

15. Governing Law

This Policy is governed by the laws of Queensland, Australia, and you submit to the relevant courts' jurisdiction.